We take responsibility for the transformation, not just the configuration.
✦ Synerise
We turn data into an advantage for the whole company
Synerise + Persooa is the decision-making layer for brands that operate at scale. We bring data, AI and communication together into one system that changes the way your entire organization talks to the customer.
Industries
For brands that operate at scale.
Not one segment and not one industry. We activate Synerise everywhere customer data decides the advantage.
RetailE-commerceFashion & lifestyleTelecommunicationsBanking & financeInsuranceEnergy & utilitiesFMCG / CPGTravel & hospitalityMedia & entertainmentAutomotiveHealthcare & pharmaB2B
Our approach
A growth owner, not a configuration vendor.
Synerise provides the capabilities. The advantage only emerges in how they are activated in a real business. That work is on us - with 180,000 hours of experience focused on a single platform and the courage to lead transformation, not just implementation.
We design the decision-making layer for the entire organization, not a single campaign.
We work across many industries at once - from mid-sized companies to large organizations.
A layer of AI agents speeds up implementation and safeguards quality.
Scope
What we do in Synerise
End-to-end support - from the data foundation to the communication your end customer sees.
Data foundation
Source integration, event tracking and a 360° customer profile - one consistent picture across the whole organization.
Marketing Automation
Automated, personalized journeys across the full customer lifecycle - from acquisition, through activation, to retention.
Omnichannel communication
A consistent message across every channel, driven by data and events in real time.
Recommendations & personalization
1:1 recommendations and dynamic content - on the website, in the app and in communication, based on real behavior.
AI search
Relevant results, autocomplete and business rules - search that understands customer intent.
Loyalty & engagement
Loyalty, retention and engagement mechanics that build a lasting relationship with the brand.
Full coverage
The whole platform, one team.
We do not pick a single area of Synerise. We cover them all - so data, communication and AI work in the same rhythm, with no gaps between tools.
Communication
Scenarios, templates and campaigns in every channel.
Automation
Advanced journeys, real-time triggers and dynamic segmentation.
AI recommendations
Product recommendation engines onsite, in email and in the app.
AI search
Index, autocomplete, rules and synonyms tuned for conversion.
AI analytics
Predictions, scoring and dashboards that lead to decisions.
Integrations
Connecting data with your entire organization's stack via API and SDK.
Dynamic content
Advanced content logic and personalization at the template level.
Human + AI People set the direction.
People set the direction.
AI sets the pace.
Experts bring strategy, judgment and accountability for the outcome. AI agents bring scale, speed and continuity. Together they lead the transformation faster than either could alone.
People
Strategy, judgment and accountability for the business result.
AI agents
Scale, pace and continuity of work - without breaks.
Together
Shorter time-to-value and higher team throughput.
AI agents
A layer of AI agents on top of your Synerise
Specialized agents built from real implementation practice. They support every stage - from data audit, through configuration and planning, to continuous quality oversight.
Data & tracking audit
Verifying data quality and the correctness of events.
Implementation setup
Preparing the foundation and platform settings.
Campaign planning
Designing campaigns and communication journeys.
Segments & scenarios
Building segments and automated scenarios.
Measurement & KPIs
Architecture for measurement and business metrics.
Quality assurance (QA)
Continuous monitoring of implementation and activity quality.
Compliance & GDPR
Keeping consents and legal requirements in check.
Recommendations & optimization
Continuous improvement of activity based on data.
Channels
Every channel, one profile.
One decision engine drives consistent communication everywhere the customer is.
E-mailSMSMMSWeb pushMobile pushIn-appOn-siteRCSWhatsApp
Results
Scale that makes the difference
Results depend on the industry, scale and starting point - these are averages observed across projects.
Marketing consents
+56%
average uplift in A/B tests (Persooa data)
Average order value (AOV)
+26%
average uplift in A/B tests (Persooa data)
Revenue per user (ARPU)
+14%
average uplift in A/B tests (Persooa data)
Messages a year
338M+
personalized, delivered (Persooa data)
Trust
One of Synerise's strongest partners - and the people behind it.
AS 
Arkadiusz Seredyn
CEO, Persooa
„Synerise is our only specialization. We do not sell configuration - we take responsibility for a brand's transformation and its real business result.”
JK 
Jarosław Królewski
CEO & Founder, Synerise
„Persooa is one of Synerise's strongest implementation partners - a team that turns the platform's capabilities into real growth for clients' businesses.”
Your next step The platform provides the capabilities.
The platform provides the capabilities.
We turn them into an advantage.
Let's talk about how Synerise can change the way your organization talks to the customer.